Frequently asked questions

Shopping with PrimeMowers

Can I place an order today?

PrimeMowers is currently confirming Canadian supplier relationships and product availability. Products will be opened for purchase only after pricing, fulfillment, delivery, support, and warranty details are confirmed.

Does PrimeMowers keep inventory?

PrimeMowers is being built around supplier-direct fulfillment rather than a local warehouse. Availability and delivery coverage will depend on the approved supplier and the customer’s location.

Which brands do you carry?

Brand availability will be listed only after the applicable supplier or dealer relationship is confirmed. General educational references do not represent authorization to sell a brand.

Where will you deliver?

The store is focused on Canadian customers. Exact delivery areas, costs, and timelines will be confirmed for each product and postal code before purchase.

Is installation included?

Installation requirements vary by mower and property. Each product listing will state what is included and whether installation is self-guided, optional, or required.

How will warranties and service work?

Warranty coverage, service procedures, and parts support vary by manufacturer and supplier. The applicable terms will be disclosed on the product page before an order can be placed.

What is the return policy?

Return eligibility can differ for high-value outdoor equipment, installed products, used machines, and supplier-direct orders. Product-specific return and cancellation terms will be shown before checkout.

Can you help me choose a mower?

Yes. Send details about your lawn, including its size, slopes, obstacles, separate zones, location, budget, and preferred timeline.